A quality management philosophy focused on preventing defects rather than detecting and correcting them after they occur.
Zero Defects is a quality management philosophy that emphasizes defect prevention through disciplined processes, continuous improvement and individual accountability rather than reliance on inspection to identify defects after production. The objective is to achieve consistent quality by designing processes that prevent errors before they occur.
Zero Defects promotes defect prevention through disciplined quality management and continual improvement.
Originally popularized by Philip Crosby, Zero Defects emphasizes doing work correctly the first time by preventing errors rather than relying solely on inspection and rework.
Zero Defects focuses on preventing defects through disciplined processes, whereas Quality Control verifies that completed work satisfies specified quality requirements.
Quality Management; Continuous Improvement; Business Management.
Manufacturing.; Construction.; Oil and gas.; Infrastructure.; Engineering.
ISO 9001
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