01The Challenge
An enterprise operator was absorbing recurring financial and production losses from inadequate fixed equipment management — and had no reliable way to see the real state of its integrity programs across 26 US facilities. Each site ran its own metrics, naming conventions, and inspection protocols, so a failure at one plant taught the others nothing.
Twenty-six facilities, twenty-six versions of the truth, and no way to compare them.
Failures could not be traced or systematically mitigated across the fleet.
Missed inspections carried real risk of safety incidents and regulatory penalties.
Divergent metrics and naming made enterprise-level reporting effectively impossible.
02Why VisualAIM
VisualAIM was already supporting a sister company, giving the customer a working reference and a clear path to broader adoption.
After evaluating the alternatives, the customer selected VisualAIM for clarity, usability, and depth of functionality.
References consistently pointed to stronger service and ongoing commitment than competing vendors offered.
Centralizing and operationalizing asset information made the platform a foundation for daily decisions, not just a records archive.
03Project Execution
The deployment ran in three sequenced phases under a blended delivery model — offshore resources handling data collection, US-based resources providing quality control and oversight.
Our engineering team built a dedicated data collection application that guided field teams and automatically populated import templates for the Mechanical Integrity Suite.
Output: capture pipeline for 9,500 assetsPhysical records were scanned and organized into equipment-tag folders, turning paper history into structured, searchable asset data.
Output: tag-indexed document setWhen a third-party provider's engagement ended mid-project, VisualAIM absorbed the remaining scope and carried the deployment to completion without a restart.
Output: uninterrupted deliveryContinuity under pressure: rather than risk a stalled rollout, the customer reassigned all remaining data collection to VisualAIM mid-flight.
04Outcomes
All 26 facilities visible through common metrics, naming conventions, and inspection protocols.
Any asset across the enterprise, with full inspection history and compliance status attached.
Consistent, auditable documentation that stands up to regulatory and industry scrutiny.
Patterns identified at one facility now inform prevention at the other twenty-five.
05By the Numbers
| Measure | Result |
|---|---|
| Facilities onboarded | 26 |
| Assets under management | 9,500 |
| Deployment duration | 10 months |
| Facility coverage | 100% |
| Data standard | Common metrics across all sites |
